PRIVACY POLICY

PRIME SHOT MEDIA

Website: https://theprimeshotmedia.com

PRIME SHOT MEDIA ("we," "our," "us," or the "Company") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, contact us, request a quotation, or use our photography, videography, media production, content creation, social media marketing, and related services.

1. Information We Collect

We may collect personal information such as your name, email address, telephone number, WhatsApp number, company details, billing information, project requirements, booking details, and information you provide through contact forms or communications.

During projects, we may process photographs, videos, audio recordings, interviews, and other media supplied by you or captured as part of an agreed service. Technical information such as browser type, device information, IP address, pages visited, and cookie data may also be collected when you use our website.

2. How We Use Your Information

We use information to respond to enquiries, provide quotations, manage bookings and payments, deliver our services, communicate project updates, improve our website and business operations, maintain records, prevent fraud, and comply with applicable legal obligations. Marketing communications are sent only where permitted by applicable law.

3. Photography, Videography and Promotional Use

Media captured or produced for a client project will be handled according to the applicable quotation, contract, booking agreement, and any agreed confidentiality or usage restrictions.

Permission to photograph or film a client does not automatically grant permission to publish the resulting material for promotional purposes. Where we wish to use client work in our portfolio, website, social media, advertisements, or case studies, we will obtain any necessary permission or ensure that the use is otherwise legally authorised.

4. Sharing of Information

We do not sell your personal information. We may share relevant information with trusted website hosting, email, cloud storage, file delivery, payment processing, analytics, marketing, and professional service providers when necessary to operate our business. We may also disclose information where required or permitted by applicable law.

5. International Data Transfers

PRIME SHOT MEDIA operates in the United Arab Emirates. Depending on the services and technology providers used, your information may be processed or stored in the UAE or other countries. We will take appropriate steps to comply with applicable data protection requirements.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide services, fulfil contractual obligations, maintain business and financial records, resolve disputes, and comply with legal requirements. Project media may be retained for delivery, backup, revision, or archival purposes according to the relevant agreement and operational requirements.

7. Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, loss, or misuse. However, no electronic transmission or storage system can be guaranteed to be completely secure.

8. Your Privacy Rights

Subject to applicable law, you may have the right to request access to, correction of, or deletion of your personal information; object to or restrict certain processing; withdraw consent where applicable; and submit a complaint to the relevant authority. We may need to verify your identity before processing a request.

9. Cookies and Website Analytics

Our website may use essential cookies and, where implemented, analytics or marketing cookies to maintain functionality and improve performance. You may manage cookies through your browser settings or a cookie consent tool where available. Where required by law, consent will be sought before using non-essential cookies.

10. Third-Party Websites and Services

Our website may link to third-party platforms, including social media, messaging, payment, and external websites. These services operate under their own privacy policies. We are not responsible for the privacy practices of third-party websites that we do not control.

11. Children's Privacy

Our website is intended for general business and professional use and is not specifically directed at children. Where a project involves a child’s photographs, videos, or personal information, necessary permissions or legal authority must be obtained in accordance with applicable law.

12. Marketing Communications

You may request to stop receiving promotional communications by following available unsubscribe instructions or contacting us. This will not prevent essential communications relating to an existing booking or contractual relationship.

13. UAE Data Protection and Applicable Law

We aim to handle personal information in accordance with applicable UAE data protection laws and regulations, including UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, where applicable. The application of specific laws may depend on our legal status, business activities, the information processed, and applicable exemptions or regulatory requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, website functionality, technology, or legal requirements. Updated versions will be published on this page with a revised effective date.

15. Contact Us

PRIME SHOT MEDIA
United Arab Emirates

Website: https://theprimeshotmedia.com
Email: info@theprimeshotmedia.com
Phone / WhatsApp: 971522391440